See which practice stopped ordering before it told you.
Dental practices order consumables every few weeks, often through one person. When that person leaves or a buying group calls, the orders stop without a word. Signal Base flags the missed interval.
- Tandarts Visser
- Mondzorg Centrum
- Orthodontie Lach
- Tandartsen West
- Tandarts Bakker
- Mondhygiëne Puur
- Tandtechniek Lab
- Praktijk Nieuwstad
- Kliniek Glimlach
Call today 3
- Tandarts VisserPast rhythmOrders every 4 weeks. Last one 9 weeks ago.
- Tandartsen WestSmaller ordersStill orders, but 51% less per order.
- Tandarts BakkerProduct droppingImpression material off the order for 7 weeks.
- Mondhygiëne PuurPast rhythm
- Praktijk NieuwstadNew customer
Demo data. Scroll to move today forward.
What normal looks like
every two to six weeks
A two-chair practice orders every month, a group practice every week, an orthodontist every six weeks. The hub learns each interval and the usual basket.
The four signals, in your trade
One line per customer on the call list, with the strongest reason. This is how they read for dental practices, orthodontists and dental labs.
Past its own rhythmOn the list: Orders every 4 weeks. Last one 10 weeks ago.
The customer usually orders every three weeks and it has been five. The hub compares each customer with their own habit, not with a fixed number of days, and only lists the ones worth the call.
What you say: “We haven’t had your order since the summer. Has someone new taken over the ordering?”
Smaller ordersOn the list: Monthly as always, 40% less per order.
They still order on time, but structurally less per order. Often it means another supplier now gets part of the list.
What you say: “Your orders are smaller lately. Are you getting the gloves through a buying group now?”
A product drops outOn the list: Impression material off the order for 8 weeks.
One product or a whole category has stopped showing up on otherwise normal orders. That is a cross-sell conversation, not a rescue.
What you say: “You stopped ordering impression material. Did you move to a scanner?”
New customerOn the list: First order 2 weeks ago.
The first order just went out. A call in the first two weeks is when a one-off becomes a regular.
What you say: “How did the first delivery go? Shall I set up a repeat order for the basics?”
What else it watches for you
Who to call today
One line per customer with the strongest reason, and the customer card behind it: what they buy, when they order, their price agreements and their open invoices.
See it in the hubMoney that is late, and money that is coming
Outstanding amounts by age and by customer, and the expected payments per day.
See it in the hubWebshop and ERP, side by side
Webshop and ERP prices compared per item, so practices ordering online see the price they agreed.
See it in the hub
Seasons
Holidays close practices for weeks at a time. That quiet is part of their rhythm, and each practice is measured against its own year.
Your systems
Live today: Brincr as the ERP and WooCommerce as the webshop, plus supplier PDFs, Google Maps for routes and your label printer. Running something else? We build the connector for the system you use.
Show me this on our customers.
Tell us which ERP and webshop you run and roughly how many customers you deliver to. We show you the hub on demo data from dental supplies, then on yours.
Or mail hello@signalbase.app