Know which workshop stopped reordering its consumables.
Abrasives, fasteners and gloves are reordered on a steady beat by the people on the floor. When the beat stops, purchasing has often moved the line to a framework contract. Signal Base flags it in the week it happens.
- Metaalbewerking Kok
- Machinefabriek Zuid
- Constructie Bakker
- Lasbedrijf Mulder
- Onderhoud Haven
- Plaatwerk Visser
- Kunststof Oost
- Staalbouw Nieuw
- Technische Dienst
Call today 3
- Metaalbewerking KokPast rhythmOrders every week. Last one 2 weeks ago.
- Lasbedrijf MulderSmaller ordersStill orders, but 49% less per order.
- Onderhoud HavenProduct droppingAbrasives off the order for 5 weeks.
- Plaatwerk VisserPast rhythm
- Staalbouw NieuwNew customer
Demo data. Scroll to move today forward.
What normal looks like
every one to three weeks
A metal workshop orders discs and gloves every week, a factory maintenance team every fortnight, a construction firm per project. The hub learns the regular accounts and keeps the project ones from crying wolf.
The four signals, in your trade
One line per customer on the call list, with the strongest reason. This is how they read for manufacturers, metalworkers and maintenance teams.
Past its own rhythmOn the list: Orders every 2 weeks. Last one 6 weeks ago.
The customer usually orders every three weeks and it has been five. The hub compares each customer with their own habit, not with a fixed number of days, and only lists the ones worth the call.
What you say: “We haven’t had your fortnightly order since August. Has purchasing moved it?”
Smaller ordersOn the list: Same rhythm, 45% less per order.
They still order on time, but structurally less per order. Often it means another supplier now gets part of the list.
What you say: “Your orders got smaller. Is one of the production lines down?”
A product drops outOn the list: Abrasives off the order for 7 weeks.
One product or a whole category has stopped showing up on otherwise normal orders. That is a cross-sell conversation, not a rescue.
What you say: “You stopped ordering discs from us. Can I bring the new range for a trial?”
New customerOn the list: First order 9 days ago.
The first order just went out. A call in the first two weeks is when a one-off becomes a regular.
What you say: “How did the first delivery go? Shall I set up a fixed weekly order?”
What else it watches for you
Who to call today
One line per customer with the strongest reason, and the customer card behind it: what they buy, when they order, their price agreements and their open invoices.
See it in the hubSupplier invoices that don’t match
Supplier invoices read from PDF, matched to your items, and checked against the agreed purchase price.
See it in the hubStock that stopped moving
Reorder advice against your target cover, and the items that stopped moving, with the bins they would free.
See it in the hub
Seasons
Summer shutdowns and year-end maintenance stops move the curve. Each account is measured against its own year.
Your systems
Live today: Brincr as the ERP and WooCommerce as the webshop, plus supplier PDFs, Google Maps for routes and your label printer. Running something else? We build the connector for the system you use.
Show me this on our customers.
Tell us which ERP and webshop you run and roughly how many customers you deliver to. We show you the hub on demo data from industrial supplies, then on yours.
Or mail hello@signalbase.app