Know which garage stopped calling you for brake pads.
Garages order several times a day from whoever delivers fastest. Losing one shows up as fewer orders per week, not as a goodbye. Signal Base watches each workshop’s beat and flags the drop.
- Garage De Vries
- Autobedrijf Smit
- Bandencentrum West
- APK Station Noord
- Garage Hoek
- Autoservice Jan
- Lease Werkplaats
- Garage Nieuweweg
- Camperservice Bos
Call today 3
- Garage De VriesPast rhythmOrders every 3 days. Last one 8 days ago.
- APK Station NoordSmaller ordersStill orders, but 56% less per order.
- Garage HoekProduct droppingBrake parts off the order for 2 weeks.
- Autoservice JanPast rhythm
- Garage NieuwewegNew customer
Demo data. Scroll to move today forward.
What normal looks like
daily to several times a week
An independent garage orders every day it has cars on the lift, a tyre centre orders in bursts around the tyre change, a fleet workshop orders on fixed days. The hub keeps one rhythm per workshop and per product line.
The four signals, in your trade
One line per customer on the call list, with the strongest reason. This is how they read for independent garages, tyre centres and fleet workshops.
Past its own rhythmOn the list: Orders every 3 days. Last one 11 days ago.
The customer usually orders every three weeks and it has been five. The hub compares each customer with their own habit, not with a fixed number of days, and only lists the ones worth the call.
What you say: “We haven’t had a call from you in over a week. Is our delivery time still working for you?”
Smaller ordersOn the list: Same rhythm, 35% less per order.
They still order on time, but structurally less per order. Often it means another supplier now gets part of the list.
What you say: “Your orders got smaller. Are you buying the bigger parts from another supplier now?”
A product drops outOn the list: Brake parts off the order for 5 weeks.
One product or a whole category has stopped showing up on otherwise normal orders. That is a cross-sell conversation, not a rescue.
What you say: “You stopped ordering brake parts from us. Was a part missing, or was it the price?”
New customerOn the list: First order 4 days ago.
The first order just went out. A call in the first two weeks is when a one-off becomes a regular.
What you say: “How did the first deliveries go? Did the parts arrive before noon?”
What else it watches for you
Orders out of the door
Deliveries by time window and route, with the orders that didn’t fit the plan listed as exceptions, never dropped.
See it in the hubWho to call today
One line per customer with the strongest reason, and the customer card behind it: what they buy, when they order, their price agreements and their open invoices.
See it in the hubMoney that is late, and money that is coming
Overdue invoices per workshop, and the ones falling due today.
See it in the hub
Seasons
Winter and summer tyre changes, the holiday period and the end of the year move the volumes. The budget follows your own season curve.
Your systems
Live today: Brincr as the ERP and WooCommerce as the webshop, plus supplier PDFs, Google Maps for routes and your label printer. Running something else? We build the connector for the system you use.
Show me this on our customers.
Tell us which ERP and webshop you run and roughly how many customers you deliver to. We show you the hub on demo data from car parts, then on yours.
Or mail hello@signalbase.app